Kontu Helsinki
Hey Helsinki!
Tuulia and the Kontu team are here to support housing needs across the capital area 😊. You’ll find our contact details with service hours right here ⬇️
Managing things online is super convenient, and you can always drop us an email or give us a call—we’re ready to help!
Note: Our new office will open in early September 2024. You can visit us by appointment. See you soon!
Kontu Helsinki
Property Management Helsinki: Kontu PKS (Former MTR, Walttari, and STIO)
Address:
Läkkisepäntie 23, 00620 Helsinki
Office hours:
By appointment
Phone:
010 739 8990
Phone service hours:
Mon-Thu 9:00-15:00, Fri 9:00-13:00
Email:
aspa@kontuoy.fi
Kontu Etelä (Former ISTO)
Address:
Läkkisepäntie 23, 00620 Helsinki
Office hours:
By appointment
Phone:
010 411 8100
Phone service hours:
Mon-Thu 9:00-15:00, Fri 9:00-13:00
Email:
ita-suomi@kontuoy.fi
From 28 December 2023 onwards, calls to our company numbers (010 numbers) are charged at the mobile call rate (MCR) when calling from a mobile phone and at the local network rate (LNR) when calling from a landline. The call charge is determined by the caller’s telephone service plan.
Submit notifications online
Report apartment renovations
Planning a renovation or other changes to your apartment? Don’t forget to notify us using this form. Please be patient and wait for approval before starting any work. We will always contact the shareholder once the permit has been granted!
Report electricity consumption
Do you want to report your electricity consumption? Well, you came to the right place. Don’t forget to include those important account details.
Report water consumption
Would you like to report your water consumption? Be sure to include those important account details! If a separate service fee is charged for water adjustments (e.g., additional adjustments when a tenant changes), our customer service will notify you separately.
Fill out expense reimbursement
Here, you can submit your housing company’s expense receipts for payment processing. If necessary, we will obtain approval from the board for the expenses.
Submit a maintenance request
Oops, has something broken? No worries! You can report it using this form. However, please note that fault reports should primarily be directed to the maintenance company.
Update your contact information
Here, you can provide your contact information and choose your preferred communication channel for matters related to your housing company. Please note that this notification does not replace a moving notification, which must be submitted separately.
Reserve/cancel a sauna session or parking spot
Do you wish to enjoy some sauna time or need a parking spot? You can easily reserve or cancel your sauna session and parking slot through the link provided.
Order a shareholder’s key
Are you the property owner in need of a key? We’ve got you covered! Please note that only shareholders are authorized to order keys, and we will verify all requests against the ownership register. If you’re a tenant, remember to ask the owner for a power of attorney
Order a contractor’s key
Are you a contractor in need of a key? We got you! Our processing time is approximately 3-5 business days. If your request is urgent, please contact our customer service after filling out the form. Once your order is processed, we will notify you about key collection or delivery options.
Submit a moving notice
When a property owner or resident knows they are moving in or out, it’s time to submit a moving notification. You can access the moving notification form here:
Please note that you also need to inform local authorities, such as the Digital and Population Data Services Agency and the National Land Survey. Read more in our article.
Customer portal
Find everything you need about your housing company in one simple place. If you haven’t received login details, you can request them from our customer service here.
Document order
You can easily order a property manager’s certificate and other documents through our online store—and pay right away.
Take their word for it
– “A company can be big or small, but what really matters is that the collaboration with the property manager works and they are reachable. The best part is when I’ve called about something I thought was important, only to hear that it’s already been taken care of.”
– Katja Valli, Chairman, Asunto Oy Temppelikatu 4
Experts for your home base
Our email addresses follow the format firstname.lastname@kontuoy.fi.
Tuulia Sirvio
Regional Manager
Niko Vakkuri
Sales
Your experienced partner in Helsinki’s residential communities
Kontu Isännöinti Helsinki specializes in homes and living environments, offering support for all of Helsinki’s housing associations. With decades of experience, from construction phase tasks to complex renovations, we can confidently say that with Kontu, your home matters are in good hands!
Kontu Isännöinti Helsinki is your partner when you want all property management services conveniently under one roof, allowing you to fully enjoy everyday life.
Hello board member, get a quote
Looking for fresh insights, proactivity, and clarity for your housing company? Look no further – ask for an offer, and let’s explore how we can simplify your daily life and enhance your residential community.